The bank had an urgent need to resolve issues identified by the local regulator, largely related to inconsistent and incomplete regulatory and KYC information. 6 sites had local policies and local compliance. KYC, product and account data was held in multiple account systems.
Aurora defined the operating model for onboarding, provided CLM market insights supporting the technology architecture, and designed the MVP plan and roadmap aligned to the bank's priorities ahead of delivery. The operating model delivery involved management of the CLM prerequisites and impacts, integration into CLM infrastructure, the CLM build, and client & regulatory data cleaning initiation.