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Welcome to our home for daily updates, thought leadership, opinion pieces, articles, and our socials. This is where we share our wisdom, reactions, insights and general know-how.
Digital Onboarding Journeys
In this second short article in a series on Digital Journeys, Aurora CTSO, Matthew Benham, and Associate, Kamile Survilaite, explore the differences in digital onboarding journeys across the key banking segments and the factors influencing their level of maturity.
Mastering Complexity in Capital Markets Onboarding
Aurora Chief Technology and Services Officer, Matthew Benham, sat down with iMeta CEO, Ben Marsh, to discuss why Capital Markets Onboarding is so complex, common pitfalls, and how to get it right when transforming the customer onboarding experience.
Why a Portal isn’t Enough
Associate Kamile Survilaite spoke to Aurora’s CTSO Matthew Benham to explore why end-to-end digital journeys should contain portals, but why portals don’t necessarily make a digital journey.
Dealing with grief
Aurora's COO, Jiwan Laly, shares her very personal story around dealing with grief and how openness and flexibility at work has helped her in a very challenging start to the year.
LGBT+ History Month
Aurora's CEO, Sean Vickers, openly discusses the significance of LGBT+ History Month and shares informative resources, important organisations, and events you can attend this month.
Why the direction of CLM might be 'buy and break'
Aurora CEO Sean Vickers and Chief Technology and Services Officer Matthew Benham sat down to explore why buying a solution in order to pull it apart and take control might be where CLM is headed.
Flexibility at work
One of Team Aurora’s Delivery Leads Rebecca Grant on how flexibility in how we work leads to genuine balance and motivation.
Unbundling CLM
Why playing the long game and accepting CLM in all of its complex glory is the only sustainable route to success.
ChatGPT's impact on CLM & onboarding
We're curious about the potential impact of ChatGPT on CLM. We explore how this powerful AI tool can revolutionise customer experience.
How FIs can operationalise ESG
We explore the challenges FIs are facing in the race to comply with upcoming regulations, and the importance of leadership, culture and people in an ESG context.
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